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FAQs
How to Book Movie Tickets Online & Other FAQ's
THEATRE INFO
Does Showcase Cinemas offer private movie screenings?
What is Showcase XPlus?
What is Showcase MX4D®?
What is Showcase SuperLux?
What is Event Cinema and how do I purchase tickets?
Do you offer technology for the hearing and visually impaired?
What is the age policy at Showcase Cinema de Lux Springdale?
What age qualifies for your admission categories?
What is the Showcase SuperLux Age Admittance Policy?
What is the bag search policy?
Do you allow outside food and beverage in the cinema?
Are costumes allowed at Showcase Cinemas?
What is your ratings policy?
TICKETING
Do you offer contactless payment and pre-ordering?
How do I cancel an order or request a refund?
How do I pre-order my movie tickets?
How much do movie tickets cost at my Showcase Cinemas location?
What is reserved seating?
What is "PRINT AT HOME"?
What is Round up for Good?
WIRELESS
Can I purchase movie tickets on my smart phone or mobile device?
FOOD AND BEVERAGES
Do you offer in-theater dining options?
How does in-theater dining work?
DISCOUNTS AND REWARDS PROGRAMS
What is Starpass?
Do I earn Starpass rewards on concessions and in-theater dining?
What is Showcase Subscribe?
What is The Popcorn Club?
Do you offer a Military Discount?
What is Bargain Tuesday?
What is Senior Wednesday?
Do you offer discounts on movie tickets for large groups?
GIFT CARDS
How can I purchase gift cards?
How do I check my gift card balance?
May I purchase bulk gift cards?
Can I save my gift card in my Apple Wallet?
CORPORATE AND BUSINESS
May I rent out a theater for an event?
How can I advertise in your theaters?
WEBSITE
The website does not display or function properly. How can I fix it?
I am not receiving emails I subscribed to receive. What do I do?