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Theater Information

What is Showcase XPlus? 
Showcase XPlus is our proprietary large format auditorium featuring Dolby Atmos™ sound and the most advanced digital projection and screen technology.  XPlus offers a premium cinema experience with immersive sound, crystal clear projection and reserved seating.  Read More

What is Showcase SuperLux? 
Showcase SuperLux at The Street in Chestnut Hill, MA is the newest Showcase offering luxury movie-going at its finest.  The Showcase SuperLux blends advanced movie entertainment, food and drink, technology, design, and service that promise to deliver an unparalleled experience. Experience Showcase Superlux.  

What is Event Cinema and how do I purchase tickets? 
Event Cinema is offered at select Showcase Cinemas theater locations and allows guests to view live events on the movie screen.  Experience live boxing matches, concerts from top musical artists, the Metropolitan Opera, Royal Ballet, and more from the comfort of your nearest Showcase Cinemas. To see what events are coming to your area and to purchase tickets, browse our Event Cinema page.

Do you offer technology for the hearing and visually impaired? 
Yes. For the hearing impaired, the Closed Captioning System (CC) displays reversed text on a light-emitting diode text display, which is mounted in the rear of the theatre. Hearing impaired patrons use transparent acrylic panels attached to their seats to reflect the captions so they appear super-imposed on the movie screen. Select films and locations offer Closed Captioning and are identified by CC next to the film title on the theatre showtimes page. For the visually impaired, the Descriptive Video Service (DVS) enables blind and visually impaired patrons to hear descriptive narration on headsets. The descriptions provide information about key visual elements such as actions, settings and scene changes, making movies more meaningful to people with vision loss. Select films and locations offer Descriptive Video Service and are identified by DVS next to the film title on the theatre showtimes page.

What are Director's Halls?  
Our most premium seating halls known as "Director's Halls" feature extra-wide Ultra Leather seats and assigned seating. The Director's Halls are equipped with state-of-the-art wall-to-wall screens, Dolby EX Surround Sound and stadium seating. By purchasing a Director's Hall ticket, you are automatically reserving a specific seat. No more waiting in line or sending your companions into the hall to find "good seats" while you purchase concessions. Enjoy the music, take in the atmosphere, and an usher will show you to your personal seats when you are ready.

What is Director's Hall Plus? 
Director's Hall Plus is a new way for guests 21+ to enjoy the movies at select Showcase Cinemas.  It features reserved seating, bar service in the auditorium, in-seat dining service prior to the show and delicious menu options.  Valid ID is required. Read more

What age qualifies for your admission categories? 
For all locations except Showcase SuperLux, the child admission is for children 11 years of age and younger. Senior admission is for patrons 60 years of age and older. All others are General admission. 

What is the Showcase SuperLux Age Admittance Policy? 

Shows starting before 6pm – SuperLux: Persons under 14 must be accompanied by someone 18+.  LuxLite: No restrictions

Shows starting 6pm or later  – SuperLux: 21+ only.  LuxLite: Persons under 14 must be accompanied by someone 18+

Are costumes allowed at Showcase Cinemas? 
For the comfort and safety of our patrons and employees, costumes, face masks, face paintings and fake weapons or props will not be permitted inside our theatre buildings.  We appreciate your understanding and cooperation.


How do I purchase tickets online? 
Ticketing for Showcase Cinemas is powered by MovieTickets.com. Browse your local theater movie listings and showtimes, and select the movie time you’d like to purchase tickets for. You will be redirected to movietickets.com to complete the transaction. Starpass members will still accumulate points through these transactions.

How much do movie tickets cost at my Showcase Cinemas location? 
Ticket prices vary by location and may change based on time of day as well as available services and options. You will be able to view the total cost of your tickets before completing your purchase online.

Can I book advanced movie tickets? 
Showcase Cinemas offers the option for purchasing advanced movie tickets for movies now playing and select movies coming soon. Check out your local theatre’s movie schedule for a list of movies and showtimes.

What is reserved seating? 
When you purchase your tickets online, you will often be presented with the option to choose which seats you’d like to reserve. This eliminates the need to wait in line for popular movies and allows you enough time before the movie to eat or purchase concessions. In addition, knowing exactly where you’re sitting eliminates the need to search for the best available seats when entering the theater.

What is "PRINT AT HOME"? 
Select locations allow you to print your movie ticket on your personal printer, at home, at school or in the office. This option will be available to select on the purchasing page. Take your movie ticket confirmation sheet to the usher who will scan the bar code for admission.


Can I purchase movie tickets on my smart phone or mobile device?
Showcasecinemas.com is optmized to see showtimes, buy tickets and watch trailers from your smart phone or mobile device.  Download free mobile apps for iPhone/iPad/iPod Touch and Android phones.  You can also browse the web on your mobile device at www.showcasecinemas.com.


Can I purchase movie tickets by telephone?
Yes, Showcasecinemas.com offers a touch-tone phone service.  When Internet access is not available, you can purchase movie tickets via telephone by dialing 1-800-315-4000.

Food and Beverage

Do you offer in-theatre dining options? 
While all theaters offer concessions, several of our movie theaters offer food as well as alcohol for purchase at your seat. Please view our dining options for more information on options available at your local theater as well as menus.

How does in theatre dining work? 
Several theaters with dining options will serve you at your seat. A server will provide you with menus and take your order when ready. Other theaters feature restaurants, bars, and food court concessions with the option to purchase your food and drinks outside the theater to take to your seat. For a list of available dining options at each movie theater, please visit our dining options page.

Discounts and Rewards Programs

What is Starpass? 
The Starpass Program rewards members with credits towards Star Rewards every time they make a purchase on eligible tickets and concessions at participating theatres. Membership is FREE and open to all movie patrons ages 13 and up. Starpass is not available at Showcase SuperLux. Register Online or at a participating theatre. View our Starpass FAQ’s for more information.  

Do I receive Starpass points on concessions and in-theater dining? 
Yes. Starpass members earn 10 points per dollar spent in theatre and on MovieTickets.com. This includes ticket, concessions, and restaurant purchases.

What is The Popcorn Club? 
The Popcorn Club is a fun and exciting club for kids and families offering great prizes, exclusive events, and special offers. The club is designed for children 11 years old and younger.  Register Online or at a participating theatre.  Popcorn Club is not available at Showcase SuperLux.

Do you offer a Military Discount?  
Showcase Cinemas offer a military discount to all active duty personnel and their dependents at all locations except Showcase SuperLux in Chestnut Hill, MA. The special military program pricing is $7.00 for general admission, and $5.00 for matinee and children. Appropriate Active Service ID must be presented at the theatre box office to receive military discount. 

What is Bargain Tuesday? 
Bargain Tuesdays discount admission applies to all movies including Director's Hall auditoriums every Tuesday.  Some restrictions apply.  Read more

What is Senior Wednesday?   
Senior Wednesdays offer patrons 60 years of age and older a discounted price, at select theatres, every Wednesday.  Some restrictions apply.  Read more.

Do you offer discounts on movie tickets for large groups?
We offer group ticket sales for those looking to purchase 25 or more tickets. Please contact us for more information.

Gift Cards

How can I purchase Gift Cards? 
Gift Cards may be purchased online, at the theatre box office or customer service desk. Gift Cards can be loaded with $5 to $200 of value and used for purchases at our theatre box office, concession stands, food courts and in-theatre restaurants.

How do I check Gift Card balance? 
To check the balance of your Gift Card please call 1-800-631-8266 or check the balance of your Gift Card online.  You can also get the balance information from any box office cashier or customer service representative or by inserting the gift card into any of the lobby ticket kiosks.

Can I purchase bulk gift cards and gift card packs? 
Yes. You can purchase bulk gift cards for corporate use from our online store. You can also purchase gift card packs, which include theater tickets, popcorn, and soft drinks for two.

Corporate and Business

Can I rent out a theater for an event? 
We rent out theaters for a number of corporate events including meetings, conferences, product launch, and trade shows. Full service catering is also available. For more information on how to rent a movie theater from Showcase Cinemas, please contact us to request more information.

How can I advertise in your theatres? 
On Screen advertising and In-Lobby promotions are handled directly by Screenvision, the leader in cinema advertising. To gain access to invaluable in-theatre real estate, contact Screenvision Sales @ 1-800-724-MOVIE or visit SCREENVISION.COM.


The website does not display or function properly? 
To ensure that you are getting the best user experience on showcasecinemas.com, please make sure that you are using the most up-to-date browser.  To find the latest version, go to the browser's official website. Their site will direct you on how to obtain their latest browser version.

Can I receive showtimes by email? 
Yes you can register for Showtimes Direct here. Choose your state, theatre, content preference and enter you email address. Showtimes Direct email is typically sent on Wednesday. We suggest you add updates@showcasecinemas.com to your address book to prevent Spam Blockers from filtering the email to your spam folder.

I am not receiving emails I subscribed to? 
You may have a firewall or spam blocker that is preventing the email delivery. Users of email providers such as AOL, Yahoo, and Hotmail have the option of blocking all email messages that originate outside of their domain. You may need to add updates@showcasecinemas.com to your address book if you have Spam Blockers.