Our servers greet customers in a friendly manner, take and deliver food and beverage orders while utilizing up-selling and suggestive sales techniques and provide superior customer service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet customers with a smile in a friendly manner and pleasant manner;
Present self as professional and well-groomed;
Commit to the standards of the Showcase brand:
Provide a professional (inclusive, respectful, responsive) and welcoming (friendly) environment;
Support a simple and worry free environment (clean and safe);
Makes service enjoyable, fun and memorable;
Sell Showcase offerings (exclusive formats, loyalty programs, branded programs);
Own service recovery;
Sell menu items and handle cash and credit card transactions in accordance with company procedures;
Comply with established sanitation standards, personal hygiene and health standards;
Observe proper food preparation and handling techniques;
Store food properly and safely, marking the date and item;
Knowledge of food and drink menu;
Convey product information on menu items to customers;
Identify valid forms of identification and understand their contents;
Correctly delivers all food and drinks following standard recipes and special diet orders;
Perform daily and nightly cleaning of kitchen equipment in accordance with opening and closing procedures;
Abide by all training and laws governing the sale and consumption of alcohol;
Communicate promptly to management any concerns affecting the restaurant’s operation;
Availability for weekend, evening, and holiday shifts;
Work varied hours/days as business dictates; and
Stand for long periods of time, up to 8 hours.
Management reserves the right to add or modify duties and/or responsibilities as needed.