Do you offer Visual and Audio Aid technology?
Yes. All locations, have technologies installed which were designed to enhance the cinema guest’s moviegoing experience. Infrared emitters broadcast closed caption text, audio amplification, and descriptive narration into all auditoria. The types of visual and audio aids we offer our guests include Audio Amplification Headsets, Closed Captioning Eyewear Devices (subtitled on device), Closed Captioning Gooseneck Cup-holder Insert Devices (subtitled on device), Closed Captioning Gooseneck Table Clip Devices (subtitled on device) and DVS Headsets.
Even though all locations, all screens, on all days, and at all times are equipped with these technologies, movies must also be studio equipped with Closed Captioning and Descriptive Narration programming for these systems to work. Movies with Closed Captioning are identified by CC next to the film title. Movies with Descriptive Video Services are identified by DVS next to the film title.
Specifically, all our locations offer:
What is the difference between Open Captioning (subtitled on screen) and Closed Captioning (subtitled)?
Closed Captioning are systems that utilize devices so that captioning only appears in the personal space of the user. Open Captioning is a system that imbeds captioning on the cinema screen so that the entire audience can view. Our closed captioning devices, available at all of our locations, include Gooseneck Cup-Holder Insert and table clip devices, and Eyewear Devices. Cinema presentations are not typically set up for open caption viewing but can be for groups. If you are looking for an open caption presentation, please contact your local cinema, or use the contact number/link below, and make a request.
Do you offer Open Caption (subtitled on screen) screenings at your theatres?
Due to planning/programming/scheduling time requirements, potential Open Caption screening requests must be considered on a case-by-case basis. Based on studio format/individual theatre auditoria availability, an Open Caption screening request can be considered for groups. For more information, please call 866-581-9138 or click here to complete the request form and we will contact you.
Are your theatres wheelchair accessible?
Yes, all of our theatres offer wheelchair spaces in our auditoria with companion/caregiver seating. This includes our IMAX, MX4D, XPLUS, SuperLux, Lux Level and Lux Lite seating. Additionally, all of our theatres and lobbies are wheelchair accessible.